Why did your last rfi go unanswered
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Most RFIs go unanswered because the question is too vague to act on fast. Make it specific, tie it to the model and name the owner. - Tie the RFI to a real decision.
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<p>Most RFIs go unanswered because the question is too vague to act on fast. Make it specific, tie it to the model and name the owner.</p>
<ul><li><strong>Tie the RFI to a real decision.</strong> "Please confirm ceiling height" gets ignored. "Confirm 9'-6" clearance on drawing A-201, it affects duct routing" gets answered.</li><li><strong>Reference the model, not just the drawing set.</strong> Point to the exact element instead of writing prose.</li><li><strong>Show what is waiting.</strong> An RFI that shows which elements and trades stall without an answer moves up the pile.</li><li><strong>Route it to the right person the first time.</strong> Vague RFIs bounce between GC, architect and engineer. Specific ones land on one obvious owner.</li><li><strong>Set a follow-up trigger.</strong> Flag it again when the work that depends on the answer is due.</li></ul>
<p>In BidLight, issues are pinned to the elements they concern and carry the sheet and revision they came from. Owners see what is assigned to them in a 6am digest, so questions stop sitting in an inbox.</p>