<p>It means someone cannot mark an issue done and move on. In BidLight, closing one needs a screenshot, a tagged user and the linked model commit that delivered the fix.</p> <p>That matters on site. A closed item that was not really fixed comes back as rework, and by then the crew is standing there.</p> <ul><li><strong>Screenshot.</strong> The 3D view is captured automatically, so you see the state of the element.</li><li><strong>Tagged user.</strong> The person who signs off is on record.</li><li><strong>Model commit.</strong> The resolution is checked against the revision that delivered it.</li></ul> <p>Issues are pinned to the elements they concern and carry the sheet and revision they came from. So a closed issue points to the exact element and the exact change that solved it.</p> <p>The median issue closes in about 7 days. Per-person resolution rates in the Problem Solver Index show who is clearing work and who needs help.</p> <p>A closed issue should mean the problem is gone.</p>