<p>Read the resolution rates. A trade that is behind shows up in the numbers weeks before it shows up on site.</p> <p>BidLight tracks every issue against its owner. The Problem Solver Index shows per-person resolution rates, so you can see who is clearing work and who is buried. The project view shows who is behind while there is still schedule left to move work.</p> <ul><li>Check how many open issues each person owns and how old they are.</li><li>Compare against the median: issues close in about 7 days.</li><li>Look for owners with several items past that mark.</li><li>Talk to them early. Reassign, add help or move the work.</li></ul> <p>The 6am digest keeps each owner aware of what they hold, so the conversation is about solutions, not surprises.</p> <p>This is not about blaming anyone. It is about finding the gap while a day can still be recovered, instead of walking into the GC meeting three weeks after the slip started.</p>